"In order for our guests to be well, we need to make sure our employees are well."
History and Heart of Albergo Carcani
In the very heart of Ascona, where our guests now enjoy inspiring moments of pleasure, four castles once stood – serving as strategic defence points and to control shipping on the upper Verbano. Castello dei Carcani was connected via underground tunnels to the castles of San Michele, San Materno, and dei Grillioni, shaping the historical development of the region. Today, ruins, remnants, and structures integrated into new buildings bear witness to this eventful past – traces that can be experienced while strolling through Ascona. Learn more about the history of these castles with Ticino Tourism.
Both Ketty and Tommy have always worked in the hospitality industry since childhood. Ketty and Tommy have a wealth of experience, as their parents ran hotels and restaurants for decades with great success.
So they received training at an early age and acquired a lot of knowledge.
Purpose
They see working in the hotel and restaurant industry not just as a means to an end or a hobby, but as a life’s work and a calling to which they are committed.
Together, Ketty and Tommy bring together 50 years of professional experience. These have been gained internationally from Germany, Switzerland, Spain and Austria in small businesses to International, multi-million, 5-star corporations.
All the staff handpicked by Ketty and Tommy.
"Treat others as you would want to be treated."
- Ketty & Tommy
"Our employees are our most valuable asset" - Tommy
All personnel of all companies are handpicked by Ketty and Tommy. With an open and family-oriented personnel policy, Ketty and Tommy put their hand in the fire for every single employee.
Ketty and Tommy offer not only meals and room...
Ketty and Tommy are putting the declining hospitality and customer satisfaction back on the front line and making all of their guests feel valued, cared for, and completely happy.
Ketty and Tommy don’t just provide meals and rooms like many restaurants and hotels do, they take care of the guests and provide them with an experience they will want to repeat.
